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Congratulations CustomCoder.net subscriber! You are now part of an industry leading electronic coding solution network. On July 29, Ingenix entered into an agreement to replace CustomCoder.net, a service of DecisionHealth, with EncoderPro.com.

Get ready to go Pro. Between now and September 27, CustomCoder.net will transition to EncoderPro.com. You'll get the great features you've relied on with CustomCoder.net plus all the added benefits of one of the industry's preferred online code look-up tool—at no additional cost to you or your organization.

In order to make this transition period easier, you and your team will have access to both EncoderPro.com and CustomCoder.net through September 27 and receive training on all the new features available. Over the next few days, your organization will receive an introduction and EncoderPro.com login instructions from your Ingenix Medallion sales representative via email or phone call. We are also providing complimentary training webinars that will transform you into an EncoderPro.com power user in no time.

Here are just of few of the additional features you can take advantage of immediately with your new subscription to EncoderPro.com:
  • CODELOGIC™ SEARCH ENGINE allows you to search all three code sets simultaneously for greater speed and accuracy
  • ENHANCED COMPLIANCE EDITOR enables you to check your work by running selected codes through an edit check prior to submittal to a clearinghouse/vendor/payer and includes an 18-month historical content database to help you increase your pay-at-first pass rate and decrease denials
  • POLICY LOOK-UP functions help you search policy information in a variety of ways: CPT®, ICD-9, HCPCS, keyword, policy ID, effective policy date, NCD, retired policies, and more
  • EXPERT CONTENT provides easy online access to the proprietary content of more than 37 Ingenix code books to boost reimbursement rates
Please remember to share this information with anyone in your organization who should be made aware of these changes.


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A smooth transition
To help you ease the transition, you will have access to both CustomCoder.net & EncoderPro.com through September 27, 2010. During this interim period, we will provide bi-weekly EncoderPro.com training webinars every Tuesday and Thursday to help you make the most of this new solution. Your organization will receive an email or phone call with your log in information so you can start using EncoderPro.com immediately.

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EncoderPro.com Training Webinars
Sign up to attend the sessions most convenient for you. Training sessions are free and you can attend as many as you need. Please share this information as you deem appropriate.

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